Return & Refund Policy
Last Updated: January 31, 2026
At JRK Mobissories, we are committed to providing you with the best mobile accessories and a smooth shopping experience. However, we understand that sometimes a product may not meet your expectations, or you may encounter a technical issue.
Below are the details of our policy regarding returns, refunds, and warranties.
1. 2-Day Satisfaction Guarantee (Returns & Refunds)
If you are not completely satisfied with your purchase, or if you simply change your mind, we offer a hassle-free return policy.
Time Frame: You may request a return within 2 days of receiving your order.
Options Available:
Replacement: Exchange the item for a different product.
Full Refund: Receive 100% of your money back.
Eligibility: To be eligible for a return under this section, the item must be unused, in the same condition that you received it, and in its original packaging.
Note: Requests made after 2 days from the delivery date will not be eligible for a refund or replacement due to “change of mind.”
Rs.50 charge will be taken for the welfare of delivery boy.
2. Warranty Policy (Technical Faults)
We stand behind the quality of our products. If your product develops a technical fault or stops working due to a manufacturing defect, you are covered under our warranty.
Warranty Coverage Periods
Different products on JRK Mobissories carry different warranty timelines. Please check the product description page to confirm which specific warranty applies to your item:
| Product Category | Warranty Period |
| Standard Accessories | 6 Months |
| Premium Accessories | 1 Year |
Warranty Resolution Process
If a technical fault occurs within the warranty period:
Report the Issue: Contact our support team with details of the defect.
Verification: We may ask for images or a short video to verify the technical fault.
Resolution: Once verified, the defective product will be replaced.
Timeline: The replacement process is fast—your new product will be dispatched and changed within 4 to 5 business days.
3. General Conditions for Returns
To ensure a smooth process, please adhere to the following conditions:
Proof of Purchase: A receipt or order number from the JRK Mobissories app is required for all returns and warranty claims.
Physical Damage: The warranty does not cover physical damage caused by the user (e.g., dropped items, water damage, or wear and tear). It strictly covers technical/manufacturing faults.
Missing Items: Returns must include all original accessories, manuals, and boxes.
4. How to Request a Return
To initiate a return, refund, or warranty claim, please follow these steps:
Open the JRK Mobissories App.
- You can email our support team directly.
Request a Refund or Replace your product here
Contact Us:
Email: qzubair138@gmail.com
Phone: +91 84269 92662
Address: Sharafat Market, Footla Bazar, Jhunjhunu (Rajasthan) – 333001